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Explainable AI

Learn what Explainable AI is and how it affects credit risk assessment.

Explainable AI
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The Explainable AI market was worth $6.4 billion in 2023 and is projected to grow to $34.6 billion by 2033. This is an average increase of 18.4% every year.

Bar chart showing the projected global XAI market size from 2023 to 2033 in USD billions, increasing from $6.4 billion in 2023 to $34.6 billion in 2033.

Lenders need Explainable AI to stay competitive and build trust through clear, transparent models that show why decisions were made.

What is Explainable AI?

Explainable AI (XAI) refers to machine learning models that make their decision-making process clear and easy for humans to understand.

The process of using this type of AI typically involves the following steps:

  1. The system receives data to assess the risk.
  2. The program applies transparent algorithms that highlight key factors.
  3. The user reviews both the result and the reason behind it.

With Explainable AI, lenders can evaluate risks, like the probability of default, and understand exactly why the model made that conclusion.

Are Explainable AI and white-box AI the same thing?

Explainable AI and white-box AI aim to make machine learning more transparent, but they’re not the same.

XAI can help make even complex models more understandable, while white-box AI is straightforward to interpret right from the start.

Comparison of Explainable AI and White-box AI: Explainable AI helps interpret complex black-box models using extra tools, while White-box AI is inherently transparent, simple, and easy to understand.
Bring transparency to credit risk

with Explainable AI

What is AI explainability​ in credit decision transparency

AI explainability in credit decisions means making the reasons behind approvals or rejections clear. 

Lenders, borrowers, and regulators all benefit from seeing which data and factors shaped each outcome.

Illustration showing how Explainable AI works in credit risk assessment.

As AI becomes more common in lending, financial institutions must be able to explain their decisions. Regulations now require them to show the reasoning behind every approval or rejection.

Unlike blackbox AI, Explainable AI doesn’t just produce a score. It reveals the key drivers behind it. By making these data points transparent, lenders can ensure their credit process is easy for everyone to follow.

Benefits of Explainable AI for credit risk managers

Explainable AI brings practical advantages that help risk teams make better, fairer decisions:

  • Regulatory compliance. XAI allows risk teams to meet legal requirements like ECOA, fair lending laws, and GDPR with audit-ready decisions.
  • Bias detection. Explainable AI enables lenders to identify biased patterns in historical data and adjust models to support more equal access to credit.
  • Ethical lending. XAI helps credit organizations make decisions that reflect human values, follow the rules, and support a fairer, more responsible lending process.

By making decisions easier to evaluate and improve, Explainable AI helps risk teams build more trust and drive better results.

Challenges of implementing Explainable AI

The most common challenges of implementing Explainable AI in credit decision making include:

  • Complexity of models. Many advanced AI algorithms are difficult to simplify without losing accuracy.
  • Data quality and availability. Poor or incomplete data can make it hard to produce meaningful, accurate explanations.
  • Lack of expertise. Teams may need new skills and training to implement and interpret explainable AI tools effectively.

These challenges mean credit organizations may want to look at alternative data providers that already have explainable AI built in.

Final thoughts on what is explainability in AI

Explainable AI is an essential technology for credit decisions because it makes them clearer, fairer, and easier to trust.

By tackling its challenges or working with data providers who already use Explainable AI, lenders can reduce bias and make better decisions, especially when applying AI in credit risk.

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